Our team

Max Ganderton / Physiotherapy Lead & Director
Bsc. Hons Physiotherapy, Post Grad Cert Sports Phty, Msc. Sports Phty, MCSP, HCPC
Max often comments that his love of conversation and an intrigue into the lives of others enabled him to develop a deep empathy for others from an early age. An innate ability to appreciate physical movement naturally lent itself to Physiotherapy, qualifying with a Bsc. Hons degree in 2006 at the University of East London, Max transitioned from NHS roles that included orthopaedics, neurological and respiratory care before specialising as a musculoskeletal physiotherapist. A wide range of experiences include quality assurance management, occupational roles in industrial sectors and recently a ward physiotherapist on the COVID wards during the pandemic. But it is in private musculoskeletal practice and sports where Max expertise is most evident. Registered to practice in the UK, New Zealand and Australia Max has worked in a range of Elite sports medicine clinics and sports that includes Kent Country Cricket Club, National league basketball and hockey teams, Great Britain at the Water Ski World Championships, Simpson Cup physiotherapist to the USA & GB teams and currently head of performance at Canterbury Rugby Club, Lead physiotherapist at the King’s School, Canterbury and Saracens PGD physiotherapist. A six-year stint in Australia that combined completing a Masters in Sports Physiotherapy at the illustrious La Trobe university, Melbourne in 2018, whilst combining AFL experiences with the Geelong Cats, regional academies of Gold Coast Suns and NRL with Brisbane Broncos and Reserve grade with CQ Capras. This deepened a passion for tendon-based pathologies and rehabilitation of the shoulder and knee joint. Individually, Max has been active all his life, winning junior British titles in Olympic Wrestling, British and world championship silvers in Sambo and British and European titles in Judo. A love of rugby comes from previously playing 15 aside and 7 aside rugby for Kent. Since becoming a director of The Natural Order, Max shares his time clinical developing the team, enjoying service innovation and expanding the interpretation of healthcare. In his spare time he loves nothing better than spending time relaxing with wife, adult children and granddaughter but has enjoys abstract acrylic painting and visiting Europeans cities to discover historic and modern architecture.

Emma Reid / Senior Physiotherapist
Bsc Physiotherapy, HCSP & MCSP
Emma is originally from Perth, Western Australia and is currently over in the UK playing hockey for Canterbury women’s first team. In 2018 Emma completed her Physiotherapy degree at the prestigious Curtin University, Perth. Having had a range of experiences that including Ergonomic assessments, workers compensation schemes and orthopaedics. Having progressed to become a senior Musculoskeletal (MSK) Physiotherapist, Emma obtained significant training in both strength and conditioning, dry needling, elderly rehabilitation and DMA Pilates, both mat work and equipment. Emma has a hands-on treatment approach. She particularly enjoys treating neck and back pain and her experience playing hockey has given her great insights into preventing, recovering and managing sporting injuries. Interestingly Emma is currently studying a bachelor’s degree in engineering, enjoying the cross over in theory between human and material matter. Emma is most motivated in her spare time by traveling, the opportunity to travel to Europe has always been a goal and since arriving in the UK, has enjoyed the chance to visit UK hotspots like Oxford and Bath but European cities like Barcelona, Madrid & Vienna, even finding time to squeeze in a ski trip to Val Thorens, France.

Jane Watson / Holistic Therapist and Masseur
Jane is a holistic therapist with a multitude of skills. Alternative and holistic interventions have been a passion from quite a young age. She believes the key to a happier and longer life is cultivating balance within the body, mind and spirit – to create a state of homeostasis. A serendipitous moment meant Jane arrived just at the time the clinic was looking to add alternative services to the environment. Jane also works in the NHS in a place known as neuro rehab, working with brain and spinal injury patients. Providing insight and experience that is both invaluable and rewarding. With the use of stone therapy Jane has cultivated a full body experience that stimulates a physical and emotional healing process. Since joining the clinic Jane has acquired a specialist scar therapy qualification, broadened the service to include Pregnancy/postnatal massage and is currently studying Reflexology. Treating chronic conditions, everyday aches and pains, individuals invested in their longevity, expectant/ newly made mummas, new and old scars.

Luke Fryer / Apprentice Physiotherapist & Sports Masseur
Level 3
Although born and raised in New Zealand Luke has lived in England for almost 6 years. Luke, originally relocated to West London and was fortunate enough to work as a lead administrator at Pure Sports Medicine clinic in Canary Wharf, London’s premiere sports medicine brand. Physiotherapy was a profession that Luke was always keen to explore his fascination with human anatomy and movement. An opportunity to move to Canterbury and begin a degree-based apprenticeship, studying out of the University of East London became available, which is enabling Luke to help active people get back to their sport, work or everyday activities. During his time at The Natural Order, Luke has developed a knee and hip replacement referral scheme with local orthopaedic surgeons. He has also developed significant rugby pitch side skills working for the King’s School rugby team and Saracens Player Development Pathways (PDD). Luke has also undertaken significant steps to upskill since joining the clinic completing a sports massage qualification, training to customise and fit orthotics and utilise shockwave, as a treatment modality. In his spare time, Luke enjoys travelling, ticking off 27 European countries and meeting amazing people along the way. Luke confesses to being football mad and his spare time watches any game of football available but particularly his beloved Chelsea. An active person in general, Luke grew up playing golf but now enjoys the gym and running, recently completing a number of distance races that includes the Canterbury 10 mile, the Big half and clocking an impressive 3:27 mins at the London Marathon.

Ellie Phillips / Apprentice Physiotherapist & Sports Masseur
Level 3
Ellie is 3rd-year Apprentice Physiotherapist specializing in Neuro Rehabilitation and working privately as a Sports Masseur. These roles have combined to develop the skills to assist both adults and children in their rehabilitation journeys, guiding them to achieve their goals, feel their best, and optimize their performance—whether in sports or everyday life. Passionate about swimming, especially open water, Ellie has undertaken a number of challenging charity swims that also present an opportunity to honour causes close to my heart. Most recently, I completed a 2-mile swim in memory of a colleague. Alongside swimming, I enjoy running and lifting weights. I’m also a huge animal lover, and her dog, Bonnie, is the ultimate sidekick. When not outdoors or at work, you’ll find me enjoying most foods (she is openly obsessed with sushi) and planning a trip to Asia — after I finish renovating recently purchased house.

Conor Naylor / Apprentice Physiotherapist & Sports Masseur
Bsc. Hons.
Conor originally studied a degree in Biology and is currently a third-year apprentice physiotherapist at the University of East London, currently working in intensive care alongside private sports massage and soft tissue therapy. Conor enjoys being able to help people with their problems, no matter how big or small, and allowing them to see improvement in their performance/quality of life as a result. Whether it be helping my someone to recover after a tough workout or teaching one of his ICU patients to be able to brush their hair again. Conor fell in love with sport at a young age playing rugby and achieved regional honours playing both rugby union and rugby league. Rugby led him to find the gym where he was able to “nerd out” and obsess over the mechanics of the human body. Conor enjoys travel, with his favourite destinations having been Fiji, Peru, Japan and Sri Lanka. When 19 he travelled to Fiji for 6 weeks to coach rugby at primary schools. He enjoys exploring new places and enjoys the weird and wonderful foods of other cultures. Anyone who knows Conor knows that food is the way to my heart.

Ewan Wood / Sports Therapist
Bsc. Hons.
Ewan is a sports therapist who obtained a first-class honours degree in Sports Therapy and Rehabilitation at the University in 2023. Sport played a significant role in Ewan’s life with him started running at age 11 and is now competing in primarily the 400m. His interest in Sports Therapy begun through his personal experience of being injured. Allowing him to understand the physical and mental challenges experienced when recovering from an injury. Not only do I work with clients to aid recovery but to also help prevent injury again. I fully appreciate the benefits of sports massage that help the body recover and stop the little niggles becoming something bigger and long term. Ewan feels has been fortunate to learn from osteopaths, physiotherapists and other sports therapist and that has enabled his knowledge and skill to deliver the best possible treatment and support to his clients.